Wraparound farmer's porch on a Connecticut home represented by the Feery Family Team

Your privacy

Privacy Policy

Plain-English answers to what we collect, why we collect it, and the control you have over it. We do not sell your personal information — ever.

Last updated: July 2026

This Privacy Policy explains how the Feery Family Team at Berkshire Hathaway HomeServices New England Properties ("we," "us," or "our"), located at 30 Welles Street, Glastonbury, CT 06033, handles information collected through this website. By using this site or submitting a form, you agree to the practices described below.

Information We Collect

We only collect what we need to answer your questions and provide real estate services.

  • Information you give us. When you complete a valuation request, listing consultation, agent contact form, or general contact form, we collect the details you enter — typically your name, email address, phone number, property address, intended timeline, and any message you write.
  • Information collected automatically. Like most websites, our server and analytics tools may record standard technical data such as your IP address, browser type, device, referring page, and the pages you view. This is used to keep the site secure and understand what content is useful.
  • Cookies. We use a small number of cookies for basic site function and, where enabled, website analytics. You can control or block cookies through your browser settings; the site remains usable without them.

How We Use Your Information

We use the information you provide to:

  • Respond to your inquiry and prepare the home valuation, pricing analysis, or answer you requested.
  • Provide, coordinate, and follow up on real estate services with you and your assigned agent.
  • Send you information you asked for and, where you have consented, occasional market updates you can opt out of at any time.
  • Maintain the security of the site, prevent fraud or abuse, and comply with our legal and brokerage obligations.

Phone, Text & Email Consent

When you submit a form or share your phone number or email address, you consent to be contacted by a member of the Feery Family Team by phone, text message, or email regarding your inquiry. Message and data rates may apply to texts. Consenting to be contacted is not a condition of buying or selling a home, and you can withdraw consent at any time — reply STOP to text messages, use the unsubscribe link in emails, or contact us directly using the details at the bottom of this page.

How We Share Information — and What We Never Do

We do not sell your personal information, and we do not rent or trade it to third parties for their marketing. We share information only as needed to serve you and operate the site:

  • Our brokerage and agents. Berkshire Hathaway HomeServices New England Properties and the Feery Family Team agent handling your request.
  • Service providers. Vendors that help us run the site and communicate with you — for example, our website host and form service (Netlify) and, where enabled, a website analytics provider — who may only use the data to perform services for us.
  • Legal reasons. When required by law, regulation, subpoena, or to protect the rights, safety, and property of our clients, our team, or the public.

Cookies & Analytics

We may use website analytics tools from time to time to understand aggregate, non-identifying traffic patterns so we can improve the site. Where such tools are in use, they may set cookies and collect usage data as described above. You can opt out by adjusting your browser's cookie settings or using any opt-out browser add-on offered by the analytics provider. We do not currently respond to "Do Not Track" browser signals in a standardized way, but we honor the opt-out and deletion rights described below.

Data Retention

We keep the information you submit only as long as needed to serve your request, maintain our business and transaction records, and meet legal or brokerage record-keeping requirements. When it is no longer needed, we take reasonable steps to delete or de-identify it.

Your Privacy Rights (Connecticut & California)

Depending on where you live, you may have rights over your personal information under the Connecticut Data Privacy Act (CTDPA) and, for California residents, the California Consumer Privacy Act (CCPA/CPRA). These can include the right to know what personal information we hold about you, to access or correct it, to request deletion, and to opt out of the "sale" or "sharing" of personal information for targeted advertising. Because we do not sell your personal information, there is nothing to opt out of on that front. We will not discriminate against you for exercising any of these rights.

To make a request, contact us using the details below. We may need to verify your identity before we act, and we will respond within the timeframe required by applicable law.

Third-Party Links

Our site may link to other websites — property portals, our brokerage, review platforms, or map services. We are not responsible for the privacy practices of those sites; please review their own policies before sharing information with them.

Children's Privacy

This site is intended for adults interested in real estate services and is not directed to children. We do not knowingly collect personal information from children under 16. If you believe a child has provided us information, contact us and we will delete it.

Security

We use reasonable administrative and technical safeguards to protect the information you share with us. No method of transmission over the internet is completely secure, however, so we cannot guarantee absolute security. Please avoid sending sensitive information such as financial-account numbers or government IDs through website forms or email.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date above. Significant changes will be reflected on this page, so we encourage you to review it periodically.

Contact Us or Request Removal

To ask a question about this policy, exercise a privacy right, or request that we remove your information, reach us at:

Feery Family Team - Berkshire Hathaway HomeServices New England Properties
30 Welles Street, Glastonbury, CT 06033
(860) 633-3674
feeryteam@bhhsne.com

This policy describes our website practices and is provided for general information; it is not legal advice. We are committed to the letter and spirit of U.S. fair housing law. Equal Housing Opportunity.